Terms and Conditions

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

These Terms and Conditions (“Agreement”) govern your access to and use of the CenseIQ platform, products, and services (“Service”) provided by CenseIQ Inc. (“CenseIQ,” “we,” “our,” or “us”). By creating an account or using the Service, you agree to be bound by this Agreement. If you do not agree, do not access or use CenseIQ.

1. Eligibility

You must be at least 18 years old and have the authority to enter into a binding agreement on behalf of yourself or your organization. By using CenseIQ, you represent that you meet these requirements.

2. Account Registration

To access certain features, you must register for an account using a valid business email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify CenseIQ immediately of any unauthorized use or security breach.

3. Subscription Plans and Billing

3.1 Plans

CenseIQ offers multiple subscription tiers, including a Free Pulse, Growth, and Enterprise plan. Plan features, usage limits, and pricing are described at censeiq.com/pricing and are subject to change with notice.

3.2 Payment

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except where required by law or expressly stated in this Agreement. You authorize CenseIQ to charge your payment method for applicable fees.

3.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through that date.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation

  • Submit false, misleading, or deceptive content, claims, or product information

  • Attempt to reverse-engineer, decompile, or extract proprietary elements of the platform

  • Scrape, harvest, or systematically extract data from the Service

  • Resell, sublicense, or commercially exploit CenseIQ outputs without prior written consent

  • Interfere with or disrupt the integrity or performance of the Service

5. Intellectual Property

5.1 CenseIQ Platform

All rights, title, and interest in and to the CenseIQ platform, including its technology, methodology, design, software, and content, are owned by CenseIQ. Nothing in this Agreement grants you ownership rights in the platform.

5.2 Your Content and Inputs

You retain ownership of the concept descriptions, briefs, and inputs you submit to CenseIQ. By submitting inputs, you grant CenseIQ a limited license to process them solely to deliver your requested outputs and improve platform performance. We do not use client inputs to train models in ways that expose your proprietary information.

5.3 Decision Outputs

Outputs generated through your use of the Service are owned by you, subject to the limitations of your subscription plan. Enterprise clients may receive additional output rights as specified in their agreement.

6. Confidentiality

Both parties agree to maintain in confidence any non-public information received from the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. This obligation does not apply to information that is publicly known, independently developed, or required to be disclosed by law.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. CenseIQ does not guarantee that outputs will be accurate, complete, or suitable for any particular product decision. Decision outputs are advisory in nature and should be used alongside your own professional judgment.

8. Limitation of Liability

To the fullest extent permitted by law, CenseIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if CenseIQ has been advised of the possibility of such damages. In no event shall CenseIQ’s aggregate liability exceed the total fees you paid to CenseIQ in the twelve months preceding the claim.

9. Termination

CenseIQ may suspend or terminate your access to the Service at any time for violation of this Agreement, non-payment, or for any other reason at our discretion with reasonable notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination, including intellectual property, disclaimers, and limitation of liability, shall survive.

10. Governing Law

This Agreement is governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from or related to this Agreement shall be resolved exclusively in the state or federal courts located in Delaware.

11. Changes to These Terms

We may modify this Agreement from time to time. When we do, we will update the effective date and notify you via email or in-platform notification. Continued use of the Service after changes take effect constitutes your acceptance of the revised terms.

12. Contact

For questions about these Terms and Conditions:

Email: legal@censeiq.com | Website: censeiq.com/trust

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