Effective Date: January 1, 2026 | Last Updated: January 1, 2026
CenseIQ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the “Service”). Please read this policy carefully. By accessing or using CenseIQ, you agree to the terms described below.
1.1 Information You Provide
Account registration details, including name, business email address, and company name
Payment and billing information when you subscribe to a paid plan
Concept descriptions, product briefs, and inputs you submit when running a Pulse
Communications you send us via email, support, or feedback forms
1.2 Information Collected Automatically
Usage data, including how you interact with the platform, features accessed, and study configurations
Device and browser information, including IP address, browser type, and operating system
Session and analytics data collected through cookies and similar tracking technologies
Log data related to your activity on the platform
1.3 Consumer Panel Data
When you run a Pulse, CenselQ engages with consumer panels to generate behavioral and explicit signals. This data is collected under separate consent frameworks and is processed in aggregate. CenselQ does not share individual consumer identities with clients.
We use the information we collect to:
Provide, operate, and improve the Censel platform and Service
Process your Pulse studies and generate decision outputs
Manage your account and deliver customer support
Send transactional communications, including study completions and billing updates
Send product updates, feature announcements, and educational content (you may opt out at any time)
Comply with legal obligations and enforce our Terms of Service
Detect fraud, abuse, or security incidents
CenselQ does not sell your personal information. We may share data in the following circumstances:
3.1 Service Providers
We engage trusted third-party vendors to support infrastructure, analytics, payment processing, and email delivery. These providers are bound by confidentiality agreements and may only use data on our behalf.
3.2 Business Transfers
If Censel is acquired, merged, or undergoes a change of ownership, your information may be transferred to the successor entity, subject to the same protections described in this policy.
3.3 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of CenselQ, our users, or the public.
CenselQ uses cookies and similar technologies to maintain sessions, understand usage patterns, and improve the platform experience. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@censeiq.com. Some data may be retained as required by law or for legitimate business purposes such as fraud prevention.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Object to or restrict certain processing activities
Receive a portable copy of your data
To exercise any of these rights, contact us at privacy@censeiq.com. We will respond within the timeframe required by applicable law.
CenselQ uses industry-standard security measures including encryption in transit and at rest, access controls, and routine security reviews. No system is completely secure. If you believe your account has been compromised, contact us immediately at security@censeiq.com.
CenselQ operates from the United States. If you access the Service from outside the US, your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws. By using CenselQ, you consent to this transfer.
CenselQ is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted information, we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and notify users via email or in-platform notification for material changes. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at:
CenselQ Privacy Team
Email: privacy@censeiq.com | Website: censeiq.com/trust
